Look past the portfolio and check for three things: senior access (are you talking to the people doing the work, or just a salesperson?), a process that covers strategy and SEO/AEO — not just visual design — and honest scoping, where the agency tells you what a project should cost and how long it should take rather than quoting whatever you want to hear. A short discovery call usually reveals which agencies actually work this way.
Frequently Asked Questions
Starred questions already have full answers on our service and solution pages — draft the rest as you go.